The client may withdraw from the services requested or contracted, taking into account the following clauses that are included in the cancellation conditions:
If the client gives more than one week’s notice of the impossibility of attending, the amount paid will be kept as a reserve fund within the current year.Once the year has passed if the client has not stayed at the campsite, this fund will be lost.
If the client does not wish to keep the amount paid as a reserve fund, 100% of the first night will be charged and the rest will be refunded, provided that the client has given more than one week’s notice of the impossibility of attending.
Failure of the client/s to show up on the agreed date or giving less than one week’s notice will result in the loss of the amount paid by the client/s for the reservation.
Upon confirmation of the booking, the client expressly accepts these General Conditions and Cancellation Conditions in their entirety, and in the event that a person registers another person/s, he/she accepts each and every one of these General Conditions and Cancellation Conditions on his/her behalf.
The same policy applies in the case of reductions of stay corresponding to the booking made.
In the case of camping stay reductions, a charge of €2 per night will be made. Provided that the minimum stay is one night.
In case of not being able to come for reasons related to Covid 19, provided they are duly justified and a minimum of three days notice is given, the amount of the deposit will be refunded in full, except the amount of €10 for management fees.
The client may claim the amount of the reservation of the stay not enjoyed if it is not possible to accommodate customers in our facilities due to extreme adverse weather conditions or other circumstances beyond the campsite.
In these circumstances, the campsite is not obliged to find or pay for alternative accommodation.
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